Our employees will gladly help you!

Service from the start

We always focus on your requirements and needs. We have one goal: To make you happy. You can rely on our decades of experience and our competence in determining the right machine type and best machine design for your company.

Best engineering performance

Our service range goes beyond development of high-tech machines of the latest generation tailored to your requirements.

Of course, all yarn types can be tested in combination with our machine types in our test laboratory to determine the best solution for your specific production requirements before you place your order.

Spare parts service around the world

We develop comprehensive spare parts and wear parts packages for any machine type, if required. They will remain available for reorder throughout the machines' service life. Our subsidiaries in the USA, Russia and China ensure a fast, global supply of spare parts at all times.

Latest technology for retrofitting

Additional features can often be added later. Many of our machines are designed in modules for this purpose.

For example, our operations in the USA and Germany follow a high technical standard. The older plants already used by our customers can easily be repaired and retrofitted to the latest control generation. 

Professional on-site training

The machine will be commissioned on site and your employees will be professionally instructed there. If further information is needed, e.g. to train new employees, we will gladly develop a tailor-made training concept for you. 

 

You are never too far away for us!

On-site service

Our highly trained service technicians will ensure that your machine delivers on its promises. They ensure smooth installation and trial operation at commissioning.

They competently provide repairs and conversions so that your machine always meets your current requirements.

We want to always offer the best possible service to our customers. A high degree of flexibility and a focus on problem solving any issues is vital to us. Use our on-site service. We are the only provider offering a new warranty for our repairs and conversions.

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